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Find our most common questions

What material are the mugs made from?

Chemical-free, FDA-approved stoneware ceramic.

What is the origin of the mugs?

The CURVD mug was designed in Brooklyn, NY. They are manufactured in China with the overseeing of an American family-owned business. The mugs are stored, distributed, and shipped from several locations in the United States. The CURVD mugs are not manufactured by any other brand or manufacturer.

Are the mugs Lead & Cadmium free?

Definitely! Our mugs do not contain any Lead or Cadmium. They are tested at an American testing facility.

Dishwasher/microwave safe?

Yes!

Can I customize it?

Yes! Contact us to get quotes for customized orders: hello@curvd.com

How long is the processing time?

Within 1-2 business days.

Bulk discount for event orders?

Yes! Please contact us at hello@curvd.com for bulk order.

What is the dimension of the mug?

15 oz series: 5.2 in long by 3.3 in wide by 4.25 in high. 20 oz series: 5.6 in long by 3.7 in wide by 4.7 in high.

What are the liquid capacities?

Full to the rim, the 15 oz mug holds between 14.8 and 15.5 oz of liquid. It easily holds 12 oz for daily use. Full to the rim, the 20 oz mug holds between 19.8 and 20.5 oz of liquid. It easily holds 18 oz for daily use.

How heavy are they?

The 15 oz mugs weight 15 oz or 0.93 pounds, or 425 grams. The 20 oz mugs weight 17 oz or 1.06 pounds, or 480 grams.

Do you ship international?

Not yet, we will soon offer international shipping. Make sure to subscribe to our newsletter to be the first to know.

What payments do you accept?

We accept following methods: Visa, Amex, Master Card, PayPal, Venmo, Apple Pay, G Pay, Shop Pay. Meta Pay, and Discover.

Can I order with the logo of my company?

Yes! Contact us to get quotes for customized orders: hello@curvd.com

Can get a refund if the mug arrives damaged?

Absolutely! Please contact us at care@curvd.com with your order ID and we will send you a replacement.

Can I change or cancel my order?

Absolutely! You can contact us to cancel or update your order before the package leaves our facilities.